Globe Telecom’s Chief Finance Officer and Chief Risk Officer Rizza Maniego-Eala was one of the guest keynote speakers at the recently concluded CFO Virtual Summit 2021. Themed “Accelerating through change: Redefining finance and revitalizing technology,” the two-day event put a spotlight on thought-provoking talks and actionable insights from top executives and finance technology disruptors who are making waves in the field of finance.
During the virtual summit, Eala imparted insights on how Globe has been transforming inside out to continue providing wonderful experiences to its evolving customers as digital disruption continues to change the future of business. In her discussion, she positioned 3Ps: Platform, Processes and People, which enabled the enterprise to tackle new normal business operations and remain resilient amid the COVID-19 pandemic crisis. She elaborated on how using technological platforms enabled Globe to chart its own digital transformation journey, combining traditional systems with the future of robotics and cloud solutions. Part of Globe’s strategy is also its continued focus on talent development, competency mapping and succession planning. Finally, the telco giant transforms its finance function into a value-add service by taking advantage of the efficiencies offered by technology to lower costs without compromising on productivity.
Moreover, Eala cited four critical pillars to support finance as a driver and steward of performance: 1) A symbiosis between person and technology by continuously digitizing and optimizing processes; 2) Advanced capabilities through new ways of working and collaboration to adapt to changing business requirements; 3) “Beyond the Core” finance via a renewed focus on predictive and data-driven analysis as finance acts as a bridge with other parts of the organization; and 4) Fluid operating models for greater agility.
“With the evolving overarching role of finance across the entire organization, CFOs and finance practitioners are in the best position to be the driver and stewards of performance, steering value creation and enterprise-level performance through people, technology and intelligent use of data,” shared Eala.
One of the major sponsors of the online summit, Globe Labs, the innovations development community of Globe, offers technological solutions that can help companies’ HR and finance functionalities in creating growth and value creation opportunities for their enterprises through streamlined operations and automated audience engagement functions. Its suite of offerings include Load Up, a prepaid credit and GCash disbursement platform, Interactive Voice Engagement Solution (IVES), and Globe Labs APIs such as Voice, Rewards, Charging and Sponsored Access.